Answers before the keys
Frequently asked questions
Verified basics about rates, documents, deposits, drivetrains, pickup and the inquiry process.
What is the security deposit?
The current homepage publishes a refundable US$562 security deposit, subject to safe return and the final written agreement.
What licence is required?
A valid driving licence from your home country is required. A local driving permit can be obtained at the rental booth.
What is the minimum age?
The published requirement is age 25 or older with at least two years of driving experience.
Are the vehicles automatic?
Yes. All four vehicles currently listed on the fleet page are automatic.
Which cars have four-wheel drive?
The Honda CR-V and Toyota Rush are published as 4WD. The Suzuki SX4 and Toyota Vitz are listed as FWD.
Is pickup available at the airport?
The business advertises pickup and drop-off connected with Douglas–Charles Airport. Confirm the meeting point, time and any delivery charge.
What are the rental desk hours?
The current homepage shows 7AM to 7PM every day, with emergency support advertised 24/7.
Is unlimited mileage available?
Unlimited mileage is listed among the services. Confirm permitted roads, vehicle-use limits and any exclusions in the final agreement.
Can I request a child booster seat?
Baby booster seats are listed as a service. Request one in advance and confirm suitability and availability.
Does this website take payment?
No. This secure static website does not process cards or payments. The inquiry form opens your own email app.
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Still have a rental question?
Send the team your dates, intended route, passengers and pickup details for a current answer.